Learning Management Systems Administrator - Woodcliff Lake
: Information Technology
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Sr. Learning Management System Administrator
Top 3 non-negotiable skills: 1. Must be onsite 2. Must have hands-on LMS system administration experience (Super admin capacity) 3. Self-starter, quick-learner, & open-minded. In addition to LMS expertise, we are looking for a person who has leadership skills which enables them to meet with mid-level and senior level managers regarding their functional training plans as well as help the organization prepare for regulatory audits. They must be a self-starter who can multi-tasks, jump in to help others when they are not busy, and who has follow through and accountability regarding completion of their work tasks. They must be willing to follow desk procedures the LMS team have established. Finally, they must be open to coaching and feedback.
Responsibilities: ? Provide professional services for ongoing administration and application support for SuccessFactors Learning Management System (LMS). ? Serve as *** LMS expert in the areas of user management, learning management, content management, and basic system management. ? Meet with HR personnel (including HR Business Partners and Organization Development) and key senior level customers (including Compliance, Clinical Development, Sales Training, and Legal) to discuss and make suggestions based on best practices in addressing new requirements (new forms, fields, functionalities, etc.). ? Look for opportunities to streamline the business processes by modifying and or creating procedural documentation. ? Identify areas where automation can improve administrators' tasks and save time. Implement these improvements with assistance from the IT technical staff. ? Participate in the yearly system upgrades to newer versions of SuccessFactors LMS: o Review new features and functionalities of new releases. o Create and modify test scripts for the various projects as needed. o Participate in the formal system validation testing execution. o Transfer knowledge and conduct training to all other administrative users. o Assist in the creation of the PowerPoint presentations for upcoming/standing meetings. o Manage projects and understand the time required to accomplish key tasks and to work with both the internal OD/IT team and the external SuccessFactors team in order to meet customer commitments on time.